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IPCC/CVP Enterprise 7.x Outbound Auto Dialing

     Trying to find out about auto dialing on IPCC/CVP Enterprise 7.x.  We want to auto dial and provide a pre recorded message to our customers.  I have gone thru the outbound user guide for ICM/IPCC Enterprise.  But when I get to the configuration part, those options do not appear  in my Configuration Manager.  Is the outbound auto dialing not a standard feature of ICM?  Also, if I missing where I should be looking, please let me know.

Your help would be greatly appreciated!

Melinda         

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