we have a cutomer that can not view the "ACD Statistics" window on the desk top agent, but she can view the others with no problem. When she clicks on "ACD Statistics" it dose nothing. we are running IPCC 3.1(3)any ideas? Thanks...
Smahbub, Thanks but I know how to veiw it, when I click on it, it dose nothing. I have try to re-install the desk top agent but the problem still stands. We can see it in the drop down but we are unable to open the ACD Statistics....
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The short answer is that you don't.... That isn't entirely true while at
the same time it kind of is, but for the most part you don't configure
the softkeys. You enable or disable them via TCL. Here is the long
answer. Be sure to read the whole thing or e...
Topology: IP Phone > Switches > Microsoft NPS setup to forward 802.1x
proxy to > ISE 2.1 patch 3 Authentication: EAP-TLS using Cisco MIC SANs
Phone Models 802.1X support? 802.1x flavor Addtl Comment EAP-MD5 EAP-TLS
Cisco 3905 Y Y N Cisco 6911 Y Y N Cisco ...