My understanding of the setting in the system parameters is that when a call comes to you and you do not answer the agent is logged off. If ten people leave and do not log off and they do not receive a call then they will stay logged into IPCC
logged in but unable to receive calls. there is no parameter that says at 5pm log everyone off, that i am aware of anyway, we here route calls offsite via agent not ready step, so if everyone leaves and forgets to log off the calls go offsite regardless. so really you have either not ready=no calls, logged off = no calls.
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The short answer is that you don't.... That isn't entirely true while at
the same time it kind of is, but for the most part you don't configure
the softkeys. You enable or disable them via TCL. Here is the long
answer. Be sure to read the whole thing or e...
Topology: IP Phone > Switches > Microsoft NPS setup to forward 802.1x
proxy to > ISE 2.1 patch 3 Authentication: EAP-TLS using Cisco MIC SANs
Phone Models 802.1X support? 802.1x flavor Addtl Comment EAP-MD5 EAP-TLS
Cisco 3905 Y Y N Cisco 6911 Y Y N Cisco ...