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Community Member

IPCC Express and ANI and DNIS

For a circuit that has ANI and DNIS service, If your telco is only sending you the last four digits of a called number will the full ANI/DNIS show up in IPCC Express? We want to send calls to specific agents based on AREA CODES.

Thanks

1 ACCEPTED SOLUTION

Accepted Solutions
Hall of Fame Super Gold

Re: IPCC Express and ANI and DNIS

Then the calling number is available and usable for all the purposes you can possibly configure.

3 REPLIES
Hall of Fame Super Gold

Re: IPCC Express and ANI and DNIS

A PRI circuit or what ?

Community Member

Re: IPCC Express and ANI and DNIS

Yes PRI

thanks

Hall of Fame Super Gold

Re: IPCC Express and ANI and DNIS

Then the calling number is available and usable for all the purposes you can possibly configure.

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