IPCC Express - Change IP address

[knudsen-s]

Hi.

I have a IPCCX v 4.5 and i need to change the ip address of this server. Do anyone know how to do this ?

I have tried to do that is specified here.

http://cciev.wordpress.com/2006/06/04/changing-ip-address-registry-settings/

But the service is in partical service. N? agents can connect.

any idees ?

/Soren

[ryan_oconnell]

Check the section under Chapter 9, CRS Serviceability Utility from the UCCX admin guide

http://www.cisco.com/univercd/cc/td/doc/product/voice/sw_ap_to/apps_4_5/english/administ/crs451ag.pdf

[knudsen-s]

Hi,

Thanx for your replay, but unfortionaly, this is not working. The server is comming up in partical in service. I have also done som regedit and still it is not good.

after the regedit i could get the appadmin up, but before ther regedit the server is just booting.

any more good idees ?

[p-kitaka]

have you tried the IPUpdate tool suggested in my earlier post?

If that fails try the following

1. Go to C:\Program Files\Spanlink, and copy the entire folder to a safe location. Delete

the Spanlink folder.

2. Go to Registry, and copy the HKEY_LOCAL_MACHINE\SOFTWARE\Spanlink hive to a safelocation. Delete the Spanlink hive.

3. Re-run CRS setup.

[p-kitaka]

Open a cmd prompt.

Run IPUpdate from C:\Program Files\cisco\desktop_config\util, and update the IP address.

Reboot