Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. If you'd prefer to explore, try our test area to get started. And see here for current known issues.

IPCC Express dropping DB connection

All,

I have a problem where my IPCC Express server seems to lose connection to it's SQL server. When data is written to the db using the script, sometimes it is there and sometimes it's not..

The SQL server is located on the IPCCX box.

I also notice that in the script editor, sometimes I can see the database schema in the "DB Write" step and sometimes it' not there.

This is a customers fault and we are going to upgrade the CRS engine from 4.0(1) to 4.0(4), then after that we'll be upgrading to the latest windows os too.

Has anyone seen this before?

Many thanks in advance,

LH

1 REPLY

Re: IPCC Express dropping DB connection

**** REPOSTED IN "CONTACT CENTRE" ****

LH

100
Views
3
Helpful
1
Replies