IPCC Express sample call report

[alex goshtaei]

Hi All,

we have a new customer which need to see some IPCC Express reports like queue hold, agent talk time, ......

I don't have any sample report to show them. If you send me various sample reports in PDF or word document, that would be very appreciated.

thanks

Alex

[Jonathan Schulenberg]

This is provided by the BU along with the rest of the product documentation. Please take a cursory look at CCO prior to asking questions.

Cisco Unified Contact Center Express 7.0(1) Sample  Historical Reports