05-14-2008 06:03 AM - edited 03-15-2019 10:39 AM
Hi
Is it possible to use analog phones connected to VG's as agent phones for the IPCC Express solution ?
I've never seen it...
Thanks,
Rod
05-20-2008 09:11 AM
Analog agents with VG 248 is "NOT SUPPORTED" with IP ICD, IPCC Express, CRS etc.
05-20-2008 09:34 AM
Rod there is a very clumsy solution available please see attached visio. This was originally designed for remote home workers....if this solution works for remote home workers, i dont see a reason why you cannot plug in an analog phone into the vg248. Worth a try.
Also the question if this is a "TAC supported" solution
Sankar.
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