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IPCC Express with VG 248 analog phones for agents

Hi

Is it possible to use analog phones connected to VG's as agent phones for the IPCC Express solution ?

I've never seen it...

Thanks,

Rod

2 REPLIES
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Re: IPCC Express with VG 248 analog phones for agents

Analog agents with VG 248 is "NOT SUPPORTED" with IP ICD, IPCC Express, CRS etc.

Re: IPCC Express with VG 248 analog phones for agents

Rod there is a very clumsy solution available please see attached visio. This was originally designed for remote home workers....if this solution works for remote home workers, i dont see a reason why you cannot plug in an analog phone into the vg248. Worth a try.

Also the question if this is a "TAC supported" solution

Sankar.

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