Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. And see here for current known issues.

New Member

IPCC mobile agent register plan

Hi All

I have the following scenario:

2 CCM cluster (CA and CB called)unified via Intercluster trunk and data network where CA have all IPCC infrastructure (PG, CVP etz)and CB have two 7940 phones/ agents that I need registrer in IPCC Queue on CA.

My doubts are:

1-Have I register the two phones/agents on the CA (Callmanager and PG) ?

2-How do the manual registration of the Phones? Have I disable the DNS or DHCP?

3-How create the mobiles agents?

4- What ports need to be open for the CB phones will get register on the PG,talking about ACL?

Please advise

Thanks

Andres

109
Views
0
Helpful
0
Replies