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Community Member

IPCCX 5.0 Database compatability

Hi all,

I am new with IPCC Express 5.0 (CRS 5.0).

I need to know with which Database type CRS 5.0 is compatiblie with?

Is PostgreSQL supported by IPCCX 5.0 ? if not whic other DBs that can be supported?

Please i need urgent help

Thanks in advance.

1 ACCEPTED SOLUTION

Accepted Solutions
Red

Re: IPCCX 5.0 Database compatability

It depends on which DB you're asking for.

For internal DB (for configuration, historical data, etc.), it supports MSDE 2000 and MS SQL 2000+SP4.

For external DB, it supports Oracle 10g, Sybase Adaptive Server 12, IBM DB2 8.2, MSSQL 2000/2005. Check compatibility matrix:

http://www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/crs/express_compatibility/matrix/crscomtx.pdf

2 REPLIES
Red

Re: IPCCX 5.0 Database compatability

It depends on which DB you're asking for.

For internal DB (for configuration, historical data, etc.), it supports MSDE 2000 and MS SQL 2000+SP4.

For external DB, it supports Oracle 10g, Sybase Adaptive Server 12, IBM DB2 8.2, MSSQL 2000/2005. Check compatibility matrix:

http://www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/crs/express_compatibility/matrix/crscomtx.pdf

Community Member

Re: IPCCX 5.0 Database compatability

Hi,

Thanks a lot, i was looking for external DB compatibility. This solved my issue.

Thanks again.

Best Regards.

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