Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Attention: The Community will be in read-only mode on 12/14/2017 from 12:00 am pacific to 11:30 am.

During this time you will only be able to see content. Other interactions such as posting, replying to questions, or marking content as helpful will be disabled for few hours.

We apologize for the inconvenience while we perform important updates to the Community.

New Member

IPCCx; Prompts Have Disappeared

I have IPCCx 4.0(4) and somehow, not sure how, after a crash every change that has been made in the last 2 weeks has been undone! Does anyone know how this might have happened?

2 REPLIES
New Member

Re: IPCCx; Prompts Have Disappeared

Rich,

You need to upload the prompts otherwise they will disapear.

Go to Applications/Prompt Management

HTH,

Randall

New Member

Re: IPCCx; Prompts Have Disappeared

They were uploaded. All prompts were in the Repository (i.e. uploaded via prompt management) but i save all the physical files in the wfavvid/prompts folder as well as a backup. I cant work out why this happened but we got the files back by downloading the relevant BARS tar file to a PC, extracting it and searching for the missing prompts which we found and then re-uploaded to the system.

Customer still wants to know why this happened in the first place and i'm at a loss to explain why to him...

127
Views
0
Helpful
2
Replies
CreatePlease to create content