IPMA Assistant Console

[rdamaso]

Hi, folks.

I've tested IPMA Assistant Console with two different clusters ( 4.1(2) and 4.1(3) ) and I had the same problem.

After I launch the application the message Connection error appered in my XP station.

See the part of ACLog0.txt. The Assistant user is ipma.

ERROR!! Failed to parse user settings for: ipma: org.xml.sax.SAXParseException: Document root element is missing.

Tks.

[gogasca]

I would like to know if recreating the manager made any difference. If not, then:

1- Use the CCMPWDchanger.exe located in c:\dcdsrvr\bin and change the password of the IPMASysuser and CCMSysuser.

2- Restart Tomcat and WWW Publishing Service

If this does not correct the issue, then,

-Please let me know if your CCM is integrated with AD or DCD.

-Upload the ACLog0.txt