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New Member

IPMA doubt

Hi

What can I do when the manager does not have sequential numbers, the type (manager 1, extension 1034; manager 2, extension 1123, manager 3 extension 2134)? The callmanager supports only 1 CTIRP not is?

Peterson

8 REPLIES
Green

Re: IPMA doubt

Yes only 1 CTI RP.

Add multiple DNs to that CTI RP

New Member

Re: IPMA doubt

Hi

But, what? I don't create a DN like XXXX.

Thanks

Green

Re: IPMA doubt

Sorry I dont understand what you mean.

XXXX can create some unexpected behaviours in your current dialplan.

That is why multiple Directory Numbers in the same CTI RP are the recommendation

New Member

Re: IPMA doubt

Ok.

Now another question or a better understanding. I read the pdf on the site and would aid in understanding.

To use the proxy IPMA line (without wizard) I create.

1 new partition and apply it in the DN Manager

1 new partition and apply it in the DN Assistant

1 new partition and apply it in the DN IPMA

In CSS existing of Assistant I'll add the new partition IPMA and Manager

In CSS existing of Manager I'll add the new partition IPMA and Assistant.

In others CSS existing I'll add the new partitions of Manager and Assistant

It is this?

New Member

Re: IPMA doubt

Is IPMA partition used for CTI RoutePoint?

If it is,I think

In CSS existing of Assistant should add the existing everyone partition and new Manager partition.

In CSS existing of Manager should add the new partition Assistant and everyone partition.

In others CSS existing should add the new partitions of IPMA and Assistant

(because users should not call manager's number directly .in stead ,they call the RoutePoint,which will be directed to the Manager's DN)

New Member

Re: IPMA doubt

How do you create multiple DN for the same route point? I understand the other guys confusion because I'm confusted too. Can you please explain?

New Member

Re: IPMA doubt

you can add many DNs in the RoutePoint configuration(100,101,etc),Also you can just add 10X as the DN

CTI RoutePoint Configuration

############################################

Status Status: Ready

Device InformationRegistration Unknown

IP Address Unknown

Device Name

Description

Device Pool -- Not Selected

Calling Search Space < None >

Location

User Locale < None >

Media Resource Group List < None > MediaResourceGroup

Network Hold MOH Audio Source < None >

User Hold MOH Audio Source < None >

Association Information

Line [1] - 120 in Managers_Line

Line [2] - 990 in Managers_Line

Line [3] - Add a new DN

###########################################

New Member

Re: IPMA doubt

I assume this is the config from a 5.X or 6.X CCM by the "Location = hub" per your example above.

So how would you do this in a 4.X or 3.X?

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