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Community Member

IPMA PopUp

Hi guys

Is possible to configure or remove the popup on ip phone assistant? On CUCM 5.x the assisant tell me that the popup on ip phone aren't showed. Now on 7.1.5 the popup is show! Is possible to configure to no show?

Regards

Peterson

1 ACCEPTED SOLUTION

Accepted Solutions
Hall of Fame Super Red

Re: IPMA PopUp

Hi Peterson/Johan,

I think the two settings that may be causing this for the Assistant are

CallPLaneOverWrite

Toggles between Enabled and Disabled. Change the setting of this field by
highlighting the field and pressing Select. Enabling this flag sends real-time
updates while you are on a call.

StpUpdt/StrUpdt

The Manager Status screen, by default, refreshes when a change in a manager’s
status occurs or when there is a new call for a manager.
The StpUpdt button prevents this automatic refresh.
You might use this button, for example, if you have 33 managers you are
supporting and would like to change the setting for the 20th manager.
You would scroll down the manager list on the Manager Status screen, highlight
the 20th name, and press Select.
However, if your screen gets updated during this time, you would lose your place
in the scroll list, as well as miss potentially important status updates. Therefore,
to avoid refreshes from occurring in such a situation, press the StpUpdt button.


Note To re-invoke the automatic updates, press the StrUpdt button.


https://www.cisco.com/en/US/docs/voice_ip_comm/cucma/7_1_2/english/user/guide/ipma_assts.pdf


Cheers!
Rob

5 REPLIES
Community Member

Re: IPMA PopUp

I’m experiencing the same issue on 7.1.3 and would also like to know how to fix/disable the popup?

Many thanks

Johan

Community Member

I have the same issue on 9.1,

I have the same issue on 9.1, 

Anybody can helpme?

Hall of Fame Super Red

Re: IPMA PopUp

Hi Peterson/Johan,

I think the two settings that may be causing this for the Assistant are

CallPLaneOverWrite

Toggles between Enabled and Disabled. Change the setting of this field by
highlighting the field and pressing Select. Enabling this flag sends real-time
updates while you are on a call.

StpUpdt/StrUpdt

The Manager Status screen, by default, refreshes when a change in a manager’s
status occurs or when there is a new call for a manager.
The StpUpdt button prevents this automatic refresh.
You might use this button, for example, if you have 33 managers you are
supporting and would like to change the setting for the 20th manager.
You would scroll down the manager list on the Manager Status screen, highlight
the 20th name, and press Select.
However, if your screen gets updated during this time, you would lose your place
in the scroll list, as well as miss potentially important status updates. Therefore,
to avoid refreshes from occurring in such a situation, press the StpUpdt button.


Note To re-invoke the automatic updates, press the StrUpdt button.


https://www.cisco.com/en/US/docs/voice_ip_comm/cucma/7_1_2/english/user/guide/ipma_assts.pdf


Cheers!
Rob

Community Member

Re: IPMA PopUp

Thanks so much, it seems to have resolve the popups.

Community Member

Re: IPMA PopUp

Hi Rob.

Thanks for your reply. The POPUP was remove!

Regards

Peterson

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