Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. And see here for current known issues.

New Member

Is a CUCM User account required for Corporate Directory entry?

Hi Guys,

Question is in the title I suppose.  I have a number of public access phones that have no user account in CUCM.  CUCM is AD integrated.

They do not show up in the corporate directory.

Do they need user accounts??


Thanks,
Neil

1 REPLY
Super Bronze

Re: Is a CUCM User account required for Corporate Directory entr

Hi

Yes, afraid so.

It's a common complaint about the AD integration that you can't just throw in extra contacts.

A possible solution would be to rip/replace the XML directory with one that supports other AD objects such as contacts, and then add the extras as contacts to AD.

Or add contacts to AD and change CCM so it imports them - pre8.0 this was tricky (https://supportforums.cisco.com/message/3042759#3042759) but post 8.0 you can change the LDAP filter via the GUI.

Regards

Aaron

Please rate helpful posts...

Aaron Please remember to rate helpful posts to identify useful responses, and mark 'Answered' if appropriate!
159
Views
0
Helpful
1
Replies