Is changing the CCM machine username supported by Cisco
I have a customer running 4.2.3 that says it is against their security policy to leave the username as administrator. I have seen some posts that say this is a bad idea to change but is there an official doc from Cisco saying you can't change this?
Re: Is changing the CCM machine username supported by Cisco
The doc is out there, I have seen it. I will look and see if I have a link, but you should be able to search.
I opened a TAC once and here is what I got back.
On the CallManager, take a look in the Utils directory on the C: drive of the CallManager itself. The file C:\Utils\SecurityTemplates\CCM-OS-OptionalSecurity-Readme.htm gives tools, scripts, and recommendations. It contains information about optional security capabilities which customers may enable as desired. Most of the optional scripts have associated caveats, which is why they are not done by default.
What you will see is there is a lot of stuff that looks for the account named "Administrator". Things like the password change utility, Extension Mobility. Also, every time you want to do an upgrade, you have to change it back even if you can change it.
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