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Community Member

Is is possible to allow administration to subset of phones

Hello

I am a relatively new user to CUCM Administration and this forum so apologies if I am posting incorrectly.

I have a question which I am hoping someone can help with.

In a CUCM 7.1 system which consists of several sites with the ususal device pool/partitions/CSS configured. Is it possible to create a phone administrator account which will only allow the person to manage the phones in one particular site/device pool.

The system in question has 3 sites all managed centrally, it has been asked if it is possible to allow someone at each site access to manage only their own phones through the CUCM web pages. I would prefer if they dont even see the other sites devices/phones.

I have tried setting up an Application user and added to phone administrator group but this still seems to give access to all the phones in the CUCM system.

I would imagine I might have to create some new CCM Phone Administration groups and give them permissions to access the necessary device pools/partitions etc. I have tried a few different options but I must be missing something.

Apologies again if this is a really stupid question.

If I manage to find the answer myself I will post in-case it helps others but any advice on this would be appreciated.

Thanks in advance

4 REPLIES
VIP Super Bronze

Is is possible to allow administration to subset of phones

This is not possible. The security roles only allow page-level (e.g. Device > Phones) read and write control. If you give someone update rights to the Device > Phones page they can update any record [device] that can be searched from that page.

I'm not intimately familiar with the Provisioning Manager product; however, I have heard that this type of delegation may exist in that product.

Community Member

Is is possible to allow administration to subset of phones

Thank you for the information Jonathan, I thought it was me being silly.

I will have a look at the Provisioning Manager product as you suggest

Thanks again for your quick response it is much appreciated

Is is possible to allow administration to subset of phones

Not natively within CUCM Administrator.

I believe your choices are either:

I'm not sure if there are any other third-party products out there to do this.

GTG

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Community Member

Is is possible to allow administration to subset of phones

Thanks for the advice Gordon

Writing my own tool is probably a bit overkill at the moment but I will have a look at Provisioning Manager product

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