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10871
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9
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4
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Is it posible to ring different ringtones for different calls?

mello_mello
Level 1
Level 1

Hello.

Is it possible for Cisco IP phones (7960) to configure different ringtones for different calls? i mean if the boss is calling - one ringtone, if other people - differens ringtone?

Thanks in advance.

1 Accepted Solution

Accepted Solutions

Rob Huffman
Hall of Fame
Hall of Fame

Hi Mello,

This is NOT possible based on the CLID of the caller

This is the closest thing;

Distinctive Ring per Line

This release adds support for seven distinctive ring patterns to Cisco IP phones. Phone users with multiline phones can configure a distinctive ring pattern for each line on the basis of a logical precedence or importance.

This setting is done on the phone itself. Via Settings>User Preferences>Rings

Once there you can select the Line that you want to set a ring for and Select>Play>Select>Save>Exit


Hope this helps!
Rob

Please support CSC Helps Haiti

https://supportforums.cisco.com/docs/DOC-8895

https://supportforums.cisco.com/docs/DOC-8727

View solution in original post

4 Replies 4

Rob Huffman
Hall of Fame
Hall of Fame

Hi Mello,

This is NOT possible based on the CLID of the caller

This is the closest thing;

Distinctive Ring per Line

This release adds support for seven distinctive ring patterns to Cisco IP phones. Phone users with multiline phones can configure a distinctive ring pattern for each line on the basis of a logical precedence or importance.

This setting is done on the phone itself. Via Settings>User Preferences>Rings

Once there you can select the Line that you want to set a ring for and Select>Play>Select>Save>Exit


Hope this helps!
Rob

Please support CSC Helps Haiti

https://supportforums.cisco.com/docs/DOC-8895

https://supportforums.cisco.com/docs/DOC-8727

David Hailey
VIP Alumni
VIP Alumni

No.  You can only configure different ringtones (available on the system) on a per-line basis.  So lines have distinctive rings but not calls.

mello_mello
Level 1
Level 1

Thank you!

I thought as much...

saccotexas
Level 1
Level 1

Hi, is it possible to change the ring patterns on a Cisco 8841 ?  example: I would like it to ring 3 time at the front desk phone, then ring all the phones after 3 rings.