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New Member

Is Line group feature interact with Call Pickup group

Hi,

This is regarding one requirement of customer,they are looking for configuration a Line group and  assign the call Pickup on those Line group extension; as well as other Team Extension.

So,here the concept is when the call trigger to the Line group and if those group members unable to pick up the call with in time period then the Pick up alert notification will be on others team phone extension.

Please let me know Line group feature interact with Call Pickup ?

Call Manager Version: 7.1.3

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New Member

Is Line group feature interact with Call Pickup group

yes it does, you can configured the hunt group inside the hunt pilot configurations, but you need to ensure that the

‘Cisco Support Use 1′ parameter under Enterprise  Parameters on the CCM Admin web page is set to 'CSCsb42763'

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