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New Member

Is possible to apply an automatic transfer to another number at an exact time?

Hi all,

A customer with Cisco Unified Communications Manager 6.0 needs to make a tranfer from his DN to another number every day. He leaves his work desk every day more or less at the same time and he asked me to automatically make this task always to the same number at a prefixed time.

Even a valid option could be to create a button to transfer all his incoming calls after he has pressed it or have a code number to be dialed to get this funtion works properly.

As I understood, he wants something similar to the night-service in the Cisco Unified Communications Manger Extpress.

Somebody knows How could I configure this funtion?

Thank you

  • IP Telephony
3 REPLIES
Cisco Employee

Re: Is possible to apply an automatic transfer to another number

Configure TOD using a translation pattern and change the dialed number to wherever you want to transfer the call

HTH

java

If this helps, please rate

www.cisco.com/go/pdihelpdesk

HTH

java

if this helps, please rate

www.cisco.com/go/pdi
New Member

Re: Is possible to apply an automatic transfer to another number

java,

Pardon my ignorance, Could you say me the meaning of TOD?

I don't know if this solution is that I'm looking for.

Thanks

Cisco Employee

Re: Is possible to apply an automatic transfer to another number

TOD = Time Of Day routing

You configure a schedule when it works

HTH

java

If this helps, please rate

www.cisco.com/go/pdihelpdesk

HTH

java

if this helps, please rate

www.cisco.com/go/pdi
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