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New Member

Is there a way to fwd ext by time of day

I need to configure some sort of time of day forwarding if possible. Is there a way to do this on cm 4.1. A group of users leaves everyday @ 6pm and needs to forward their lines to another group in a different office. Thanks!

3 REPLIES
Hall of Fame Super Red

Re: Is there a way to fwd ext by time of day

Hi Chris,

For a scenario like this "Time of Day Routing" is your best friend :)

Time-of-Day Routing

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Time-of-Day routing routes calls to different locations based on the time of day when a call is made. For example, during business hours, calls can route to an office, and after hours, calls can go directly to a voice-messaging system or to a home number

From this good link;

http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/admin/4_1_2/ccmsys/a03tod.html

Check out this this excellent Cisco Learning presentation on Time of Day Routing;

http://www.cisco.com/E-Learning/bulk/public/celc/CMToD/player.html

Hope this helps!

Rob

New Member

Re: Is there a way to fwd ext by time of day

Thanks once again for your help Rob!

Hall of Fame Super Red

Re: Is there a way to fwd ext by time of day

Hi Chris,

You are most welcome my friend! This ToD presentation is surely one of the best I've seen from Cisco.

Take care,

Rob

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