05-23-2014 11:40 AM - edited 03-16-2019 10:52 PM
My users... Keep on dialing 9911, then hanging up because it was an accident. Then emergency services call back and get main automated attendant, then they dispatch out to the office pissed off. 3 times this month now...
Can I put a 1 second delay on the 911 dial peer so that if someone dials 9911, and realizes their mistake, they can hang up and no harm/no foul. In the off chance that it is a real emergency, the 1 second delay is not going to hurt anyone, but it will give the user that second to change his/her mind and hang up without further irritating emergency services.
05-23-2014 06:36 PM
Insert a comma into the destination-pattern for a second of pause.
05-23-2014 08:27 PM
Hello Clark,
refer to this
http://www.cisco.com/c/en/us/td/docs/ios/voice/dialpeer/configuration/guide/12_4t/vd_12_4t_book/vd_dp_feat_cfg.html
example
"9, 911." The comma in this example means that the router will pause for 1 second between dialing the "9" and dialing the "9" to allow for a secondary dial tone.
(,). comma indicates a 1-second pause in dialing
Br,
Nadeem
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