I have Cisco 3845 with 5 PRI modules connected to an ISDN station. Cisco receives calls from the station and sends them to the IVR server by SIP. If a subscriber chooses connection with an operator, IVR server transfers the call back to Cisco (to a special number) and Cisco sends it to the station. But i wanna discuss a case when transfering to an operator doesn't occur. In my opinion there should be 2 legs for such calls: 1 - ISDN->Cisco and 2 - Cisco->IVR server. But as it's seen from the output of cisco statistics commands threre are 4 legs for one call.
And another thing is that there is incorrect RemoteMediaIPAddress=10.136.18.65, because the IP address of the IVR server is 10.136.18.66. Although RemoteIPAddress and RemoteSignallingIPAddress are shown correct. You can see it in the attachment.
SIP traces provide key information in troubleshooting SIP Trunks, SIP
endpoints and other SIP related issues. Even though these traces are in
clear text, these texts can be gibberish unless you understand fully
what they mean. This document attempts to br...
Please find the attached HTML document, download and open it on your PC.
This provides an easy to use form where you simply answer a few
questions and it will render the proper jabber-config.xml file for you
to copy/paste. There is built in logic to verif...
CUCM Database Replication is an area in which Cisco customers and
partners have asked for more in-depth training in being able to properly
assess a replication problem and potentially resolve an issue without
involving TAC. This document discusses the bas...