Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Community Member

ISDN PRI Troubleshooting

Has anyone ever run into a situation where a PRI is sending a "#" at the end of a number that is being passed to the telco. I have a situation where two of my dial-peers are forwarding a "#" after the end of the string that I appear to be forwarding. Hopefully someone has run into this before and can help me out. If it helps at all, the two peers are for 8911, and 10 digit dialing.

Thanks,

Steve

7 REPLIES

Re: ISDN PRI Troubleshooting

Hi Steve,

It's coming from somewhere else, I can tell you that - I've never seen a gateway randomly add something like this unless you're running a script/application on the dial peer.

Check what the users are dialing and work with your dial plan.

hth,

nick

Community Member

Re: ISDN PRI Troubleshooting

Thanks Nick. The only difference between these calls and the ones that go through successfully are that the numbering plan shows up as "unknown" when I watch the call via debug isdn q931. Would this make a difference?

Thanks,

Steve

Re: ISDN PRI Troubleshooting

Hi Steve,

It could absolutely make a difference. Providers can be very picking about the numbering plan/type, and will reject calls based up on it.

-nick

Community Member

Re: ISDN PRI Troubleshooting

Can I then use a translation-profile to change the numbering plan of the number that I am forwarding to the telco?

Thanks,

Steve

Re: ISDN PRI Troubleshooting

Hi Steve,

Yes, on either one of those you can do translation on incoming or outgoing.

-nick

Hall of Fame Super Gold

Re: ISDN PRI Troubleshooting

There is even an easier way "isdn map address ... " under serial interface.

VIP Super Bronze

Re: ISDN PRI Troubleshooting

Hi,

why dont you do a test call yourself. Then run debug isdn q931..Also take ccm traces and post here. Lets have a look.

In clude the calling number and the called number plus the time of the call.

Please rate all useful posts "The essence of christianity is not the enthronement but the obliteration of self --William Barclay"
406
Views
0
Helpful
7
Replies
CreatePlease to create content