ism and cue

[c.rodriguezesteban]

Hello, im having problems to install cue on a ism module, im not able to ping it and if i stablish a session its rebooting all the time

this is the status, whats wrong with it?

2900cme#service-module ism 0/0 status
Service Module is Cisco ISM0/0
Service Module supports session via TTY line 131
Service Module is trying to recover from error
Service Module heartbeat-reset is enabled
Service Module is in fail open
Service Module status is not available
No install/uninstall in progress

best regards

cesar

[paolo bevilacqua · Accepted solution]

Already answered in another thread.

https://supportforums.cisco.com/thread/2049600

Please do not open duplicates.

[c.rodriguezesteban]

could you be so kind that link me to that one please?

[c.rodriguezesteban]

Actually i think that other post its the consecuende of this problem that im facing now, there

is something wrong with the ism, not the adressing, but thanks anyway

[paolo bevilacqua]

You won't know until you telnet to the module.

Do you know how to do that ? Is that the first CUE you install ?

[c.rodriguezesteban]

Yes, this is the first cue i install, but when i telnet the module is rebooting all the time, im not going to be able to connecto to the device for a while

but it cant boot, it doesnt find a image, so it boots again to look for the image, i dont remember the exact error messages

[paolo bevilacqua]

Type *** to interrupt boot. Configure tor boot from tftp installer, install image from FTP. The exact steps are in the manual.