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New Member

Issue about Caller System Transfer and Users System Transfer

I have 3 questions about Caller System Transfer and User System Transfer in Unity COnnection2.x need your kindly help.

I encoutered some trouble when testing User System Transfer in Unity Connection.

I have configured a restriction which deny 90 and permit *. And assign this restriction to COS-Deby90, also assign this COS to user-TOM.

But it seems it can't match my requirement.

I setup a Openning Greeting with input 9 to Caller System Transfer.

Now when user get through to this CH and press 9, and input TOM's user-id and passwd, he still can call 90xxxxxx.

What's wrong?

Another question pertaining to this, the transfered cal almost need to waiting much more time to be transfered, because the symbol '#' in unity connection just means the end the command rather than the end of the number, SO how can I transfer the call as soon as possible in UnityConnection.

Another question about Caller System Testing.

In openning greeting , i configured input 9 for Caller System Transfer. But when user input 9 and input the called number, the prompts 'not be transfered to this number' was received. And not only to call PSTN number and also to call the extension in CCM (also in UnityConnection) , I'm sure both the css and PT are OK. What's wrong?

1 REPLY
New Member

Re: Issue about Caller System Transfer and Users System Transfer

any one can help me?

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