Issue with Analogue and IP Phones sharing same extension
I would be very grateful if you could kindly advise me on the issue I am currently having.
I have a remote CME router with 6 IP Phones connected to a switch and 6 Analogue Phones connected to the Router FXS interfaces itself. 1 IP Phone and 1 Analogue Phone share the same extension. So there are 6 extensions for this. The problem I am having is that when the IP Phones are plugged in the IP Phones are working fine and voice call is possible both way. But if one of the IP Phones is disconnected the Analogue Phone with that extension is working one way, i.e. remote users can call to me fine no problem, but when I try to call them it rings once and show a busy tone: and shows the following as the disconnect cause code: Cause i = 0x8091 - User busy.
Has somebody faced a similar issue and can advice me as to what could be causing this problem.
Please let me know if you need any more information on this.
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The below trick might come handy when you have to add a new node to a cluster but you don't have or is unsure of the security password for the publisher. This procedure has been around for ages.
1) Login into the CLI of the Publisher.