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New Member

Issue with CDR Records


I'm running IOS Version 15.0(1)M5 on a Integrated Router C1861. I'm trying to activate CDR without success.

I've followed the procedure: and check as well that the current IOS is supporting "Call Detail Records (CDR) Comma Separated Value Format with FTP and Flash storage".

The CDR file is not created on ftp neither in flash. When I'm running a debug it shows "WARNING: gw-accounting fact not enabled. return."

gw-accounting file

primary ftp server1/cdrtest1 username eflocali password test

secondary ifs flash:cdrtest2

maximum buffer-size  15

maximum retry-count 3

maximum fileclose-timer 300

maximum cdrflush-timer 245

cdr-format compact

I could provide more information about the configuration if required.

Best regards,

Message was edited by: Antoine Boyer I've added the full configuration of the router in attachment. I've modified the 'gw-accounting file' configuration to get the information on flash only (minimum configuration set). Still no success.

New Member

Re: Issue with CDR Records

Hi Antoine,

    Take a look to this bug: CSCtb72550

MF:Call Detail Record File not created in FTP Server

Symptoms: Call Detail Record (CDR) files pushed via FTP are not created on the FTP server.

Conditions: This symptom is observed when the gw-accounting file command is configured to point to an FTP server.

Workaround: Push the CDR records locally to the flash instead of to an FTP URL


New Member

Re: Issue with CDR Records


Thanks for your help. Unfortunately the symptoms occurs as well with flash.


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