Issue with FAST DIAL not Speed Dial

[karrinanda]

I have a Cisco IP Phone 7965 in full working condition. Its is registered to CCM successfully.

I logged into extension mobility and I also logged into Personal Fast Dial Successfully.

Now to make a fast dial I have to hit >> directories >> personal Directories>> personal fast dials>>  and then i hit fast dial and call routes successfully.

But every time i want to access fast dial do i have to go through all the above process which consumes more time and effort.

Is there a soft key that can be configured or a code (eg: like **# ect) to go to personal fast dials and make call easily.

[Jaime Valencia]

No, you cannot configure softkeys, you can only choose from the ones available, and no, we have no codes to bring menus or anything like that.

[karrinanda]

Thank you Jaime for your answer.