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Issue with FTP to cme

Has anyone else ran into an issue where when you try to FTP using Cisco Professional I get the error that port 21 is already in use?

Sent from Cisco Technical Support iPad App

1 REPLY
Green

Issue with FTP to cme

Hi,

You could be running in to this bug

CSCto85514

Internal error in phone firmware wizard screen.

Symptom    Internal error is seen when you try to upload and configure firmware through the phone firmware wizard.

Conditions   It is not recommended to run a third party FTP server while using the phone firmware wizard in Cisco CP. In case a third party FTP server is running on the PC, an error message Upload Failed as port 21 is already in use by some other application is displayed on the Configure Phone Firmware screen. If you try uploading firmware, the internal error message is seen.

Workaround   Third party FTP server should not be running when you configure phone firmware using Cisco CP.

Regards,
Alex.
Please rate useful posts.

Regards, Alex. Please rate useful posts.
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