issue with licence

[mtds]

hi,

i have problem with my licence that i have purchased.

i can't receive the licence in to my address mail.

how can you resend me the licence to another address mail.

i have trayed to open a Tac, but i can't do that.

please help

[Rob Huffman]

Hi Mtds,

Cisco Licensing is very,very good about these type of things. Just send an email to;

licensing@cisco.com

Something like this;

We recently aquired licenses tied to PAK xxxxxxxxxxx for ????. And we are having trouble receiving the License files at our listed email address. can you please resend the license files to;

Here is the pertinent info;

End User Name - Bobmart.com

Legal Address

City,Country

Purchase Order Number - 111111

Sales Order Number - 2222333

Bill to ID - xxxxx

Ship to ID - xxxxxxxxx

Thanks in advance for all your help with this! Can you please email the new license to:

bob@mart.ca

Hope this helps!

Rob

Ps: make sure to check your "Junk" mail folder just in case :)

[bsaid1977]

ok thanks.

i have finded the phone number of call center where the guys are solved my problem.