cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
354
Views
0
Helpful
2
Replies

Issue with ring back while trying to conference..

dominthomas
Level 1
Level 1

No problem if I:
hit conference
dial the number
let the person answer
hit conference
person joins call

I do have a problem if I:
hit conference
dial the number
hit conference after the first ring.
long annoying ring back starts now
person picks up
ring back stops...

We are using Cisco 7962 phones...

2 Replies 2

Jaime Valencia
Cisco Employee
Cisco Employee

That's expected.

You're mixing the stream from the user before they answer so whatever happens on their end, you'll hear.

If you do that and the user has VM you'll reach it and hear all the prompts.

Wait until the other end picks up to press conference again to avoid that.

HTH

java

If this helps, please rate

www.cisco.com/go/pdihelpdesk

HTH

java

if this helps, please rate

Thanks Man for the reply.

What we hear is a weird long rings (ringback) that ends only when the user picks up or the calls goes to the voicemail.

And not the regular ring back.

Getting Started

Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community: