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Issues Logging into CCM Admin Interface - CallManager 4.1

Rob Strayer
Level 1
Level 1

‎09-24-2010 09:51 AM - edited ‎03-16-2019 01:00 AM

I have ran into an issue to where I am unable to log into the CCM Admin interface (CCM Version 4.1).  When attempting to log in, it just re-prompts me with the user credential screen.  I have attempted to reset the Admin password with the CCMPWDCHANGER but when entering the password, it states that the "Administrator password does not match."  We run a standalone environment (No integration with AD).

Rob

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Joseph Martini
Cisco Employee
Cisco Employee

‎09-24-2010 11:48 AM

Take a look at the adminutility (start > run > adminutility) and see if your passwords are showing syncronized.  If you have more than one server can you login to any other server?

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