We installed a new phone system a few months ago and we have a few uses that have issues transferring a call. The call comes in, they hit the transfer button, wait for the line to ring, and hit transfer again. This is where the issue comes in, as soon as they hit transfer the second time, the system drop the call to the third number and places the original call on hold for them to resume.
We have CUCM 9.1.1 with 7945G and 7965G IP Phones. This is an intermittent issue, it does not happen all the time. Has anyone else had this issue? Is there a resolution?
I'm not able to access my old voice mail messages all of a sudden. The recording says something like 'the message is currently not available'. This has never happened before in all the years I have been using this system. I have t...
If you have 2 ISR routers, one acting as Failover, do we need to have both the same number of SRST licenses on the 2 routers?
No. You will only need the SRST licenses on the primary router. Because this feature...
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