I have just configured a CME 7.0 with all the correct dial-peers and ephones. All phones are working well, except when making outside calls.
I have configured an access code of '9' prefix for all outside calls. The issue here is any outside number with the prefix of 9 get a busy tone!
access code - 9
number - 96519939
I have voice translation-rule to remove the prefix '9' but somehow the callers still received busy tone. I have also changed to other code like '6' and still any number with prefix 6 will get a busy tone.
If i call the same number using cellphone, it is working well.
These are the paths to get to each CCX logs through CLI. They may be helpful if you are having issues accessing RTMT or downloading logs through it.
If you want to download them you have to prefix "file get " and you can add one of the options (re...