Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. And see here for current known issues.

New Member

It should be simple but....DND how can I turn it on

The title says it all. I have call manager 5.1 and all I want to be is enable the DND button.

Any help greatfully accepted.

Thanks

Andy

1 REPLY
Gold

Re: It should be simple but....DND how can I turn it on

With CallManager, DND Softkey is only activated with IPMA configured. If you are not using IPMA, DND Key cannot be activated.

The following TAC CC case should give you more information about this feature and a WorkAround:

http://www.ciscotaccc.com/kaidara-advisor/voice/showcase?case=K50314757

The following link has information about how IPMA works:

http://www.cisco.com/en/US/customer/products/sw/voicesw/ps5015/products_user_guide_chapter09186a00807bc6ef.html

Hope this helps

112
Views
5
Helpful
1
Replies