its-CISCO.188.8.131.52.tcl script on Cisco 2800 problem
I have a problem with its-CISCO.184.108.40.206.tcl script. I downloaded this file from Cisco and run on my Cisco 2800 voice gateway. The problems are:
- I can not hear prompt. I take a inbound call from PSTN, it connect but no prompt.
- I press 0 for operator but it takes about 10 seconds to connect to operator number. It's too long, right? How can I fix it?
Here are some outputs of configuration, flash: content and debug voice application script:
! voice class custom-cptone vn dualtone disconnect frequency 425 425 cadence 500 500 continuous ! voice-card 0 ! application service inbound_ivr flash:its-CISCO.220.127.116.11.tcl param aa-pilot 499 paramspace english index 0 paramspace english language en paramspace english location flash: param operator 4100 paramspace english prefix en
I'm not able to access my old voice mail messages all of a sudden. The recording says something like 'the message is currently not available'. This has never happened before in all the years I have been using this system. I have t...