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New Member

ITS Telecom Pantel IP (Door Phone ) + Callmanager

Hi everybody,

does any have an idea about the compatibility between Pantel IP and CUCM 7.0 ?

If there is any documentation, please send me the link

Thanks

Hicham

7 REPLIES
New Member

ITS Telecom Pantel IP (Door Phone ) + Callmanager

Hi Hicham,

I have the same problem.

Did you make the registration with a Pantel IP door line and the Communications Manager?

kind regards

Benjamin

Green

ITS Telecom Pantel IP (Door Phone ) + Callmanager

Hi,

Reading this link http://www.its-tel.com/index.php?option=com_phocadownload&view=category&id=22:door-phones-application-notes&Itemid=132

Probably setting up a SIP TRUNK with UDP port 5060

Allow the incoming CSS to find the IP phone or hunt pilot etc partition.

Set up the PANTEL as the TRUNK option section 4.2 on page 15

HTH

Alex

Regards, Alex. Please rate useful posts.
New Member

Re: ITS Telecom Pantel IP (Door Phone ) + Callmanager

Hi Alex,

Thank you very much for your help ;-)!

Its working now.

Kind regards

Benjamin

Mit freundlichen Gruessen - Best regards

Benjamin Krueger

Technology Specialist

Unified Communications & Collaboration

Computacenter AG & Co oHG

Services & Solutions

Voltastraße 1, 60486 Frankfurt, Germany

Tel.: +49 69 97779 255

Mobile: +49 172 8153319

Fax: +49 69 97779 252

Short-Dial: 522255

E-Mail: benjamin.krueger@computacenter.com

WWW: www.computacenter.de<>

Von: acampbell

Gesendet: Mittwoch, 1. Februar 2012 17:42

An: Krueger, Benjamin

Betreff: - Re: ITS Telecom Pantel IP (Door Phone ) + Callmanager

Home<>

Re: ITS Telecom Pantel IP (Door Phone ) + Callmanager

created by acampbell<> in IP Telephony - View the full discussion<>

Green

Re: ITS Telecom Pantel IP (Door Phone ) + Callmanager

Hi,

So did using a SIP trunk resolve the issue

Regards

Alex

Please rate useful posts and close your case as correct answer provided.

Regards, Alex. Please rate useful posts.
New Member

Re: ITS Telecom Pantel IP (Door Phone ) + Callmanager

Yes that’s right, I added a SIP trunk and let the doore line make calls to the reception.

Once again thank you ;-)!

Kind regards

Benjamin

Mit freundlichen Gruessen - Best regards

Benjamin Krueger

Technology Specialist

Unified Communications & Collaboration

Computacenter AG & Co oHG

Services & Solutions

Voltastraße 1, 60486 Frankfurt, Germany

Tel.: +49 69 97779 255

Mobile: +49 172 8153319

Fax: +49 69 97779 252

Short-Dial: 522255

E-Mail: benjamin.krueger@computacenter.com

WWW: www.computacenter.de<>

Von: acampbell

Gesendet: Donnerstag, 2. Februar 2012 16:21

An: Krueger, Benjamin

Betreff: - Re: ITS Telecom Pantel IP (Door Phone ) + Callmanager

Home<>

Re: ITS Telecom Pantel IP (Door Phone ) + Callmanager

created by acampbell<> in IP Telephony - View the full discussion<>

New Member

Re: ITS Telecom Pantel IP (Door Phone ) + Callmanager

Hi Alex,

Sorry to interrupt you again. But I have other problem with the door line.

DTMF tones are not “hear” at the door line. I configured the trunk with the option DTMF signaling method RFC 2833, on the door line I use the same DTMF option (RFC 2833), but when the reception press a number to open the door, the door line doesn’t open. We use 7962 SCCP phones.

Have you an idea what I can do, that DTMF is transferred via the trunk?

Kind regards

Benjamin

Von: acampbell

Gesendet: Donnerstag, 2. Februar 2012 16:21

An: Krueger, Benjamin

Betreff: - Re: ITS Telecom Pantel IP (Door Phone ) + Callmanager

Home<>

Re: ITS Telecom Pantel IP (Door Phone ) + Callmanager

created by acampbell<> in IP Telephony - View the full discussion<>

New Member

ITS Telecom Pantel IP (Door Phone ) + Callmanager

Hello,

I have the same problem - however it does work with a model 8961 phone. Did you ever get a solution?

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