I've successfully implemented the FAC (forced authorization code) feature in CUCME 8.6 but I'm unable to find an appropriate .au file that can be used for prompting the user to enter their credentials. I have scoured the support community and Internet and have seen that some folks have used the IVR prompts enter_pin.au or enter_account.au but I can't seem to find them anywhere to download. Anyone out there have any ideas or can share these files in the correct format?
I'm not able to access my old voice mail messages all of a sudden. The recording says something like 'the message is currently not available'. This has never happened before in all the years I have been using this system. I have t...
If you have 2 ISR routers, one acting as Failover, do we need to have both the same number of SRST licenses on the 2 routers?
No. You will only need the SRST licenses on the primary router. Because this feature...
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