Jabber click to dial from outlook prefix 9

[shiblyibrahim]

Hey Guys,

I have a customer who uses 9 to call out and they will be using jabber mainly to dial out of outlook. But all the numbers in

the contact is save without 9, how can i go about with this.

IM & Presence 9.1.1.20000-5 and Jabber 9.2.4        

CUCM: 9.1.1.20000-5

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Shibly Ibrahim

[Chris Deren · Accepted solution]

Add applicaton dial rules in CUCM for this purpose.

HTH,

Chris

[shiblyibrahim]

Thanks Guys. It works.

One more thing They have save some international numbers with + and the number of digits can vary.

How do i get that off and replace + with 00 so that it will take the application dialing rule i have made to call.

Its the number of digits i am concerned and the digit to remove

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Shibly Ibrahim

[islam.kamal · Accepted solution]

Hello Mohamed

I hope this finds you well

Please find the below URL which i hope help you:-

http://www.cisco.com/en/US/docs/voice_ip_comm/jabber/iPhone/8.6/JABI_BK_J29330BB_00_jabber-for-iphone-admin-guide_chapter_01.htmlhttp://www.cisco.com/en/US/docs/voice_ip_comm/jabber/iPhone/8.6/JABI_BK_J29330BB_00_jabber-for-iphone-admin-guide_chapter_01.html

Thank you

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[Ayodeji Okanlawon · Accepted solution]

Mohammed,

I echo Chris's words here, application dial rules is the way to go.

NB: you dont need to install the cop files as we used to do for previous versions of CUCM.

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"opportunity is a haughty goddess who waste no time with those who are unprepared"

[Ayodeji Okanlawon · Accepted solution]

You will need to use translation pattern for that...

pattern : \+.!

discard digits: predot

prefix digits outoing calls: 900

That will strip the + and prefix 900

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"opportunity is a haughty goddess who waste no time with those who are unprepared"

[shiblyibrahim]

Thanks Guys. I tried a translation rule earlier quite similar dont know what i was doing wrong. but yours worked perfectly

Thanks

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Shibly Ibrahim