Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. And see here for current known issues.

New Member

Jitter over the WAN

What is an acceptable Jitter Rate for an SLA with a service provider?

MY provider is saying that they will guarantee that jitter will not go

above 10 milliseconds and it will be measured in 5 minute intervals.

This is an MPLS network and we will run IP voice over this network.

What amount of Jitter can cause voice communication problems? Is it 8

milliseconds?

Thank You for any responses, all responses are greatly appreciated.

Have a wonderful day.

1 REPLY
Hall of Fame Super Silver

Re: Jitter over the WAN

Acceptable jitter is anything less than 30 ms, so 10 ms is pretty good (tyical SLA).

HTH,

Chris

145
Views
0
Helpful
1
Replies