In a Cisco CRS environment, if there are any changes made to the Cisco CallManager, it is necessary to verify the version of the JTAPI client on both the CRS Server and the Cisco CallManager are the same. If the JTAPI client(s) are different, several problems can arise. Typical problems are dropped calls, the agent state is wrong, or agents cannot log in. Use the following documents for more information:
IntroductionCUCM Routing RulesDial String implementation PolicyCUCM Routing LogicSIP URI Call Routing Analysis+++ Case Study: 1 ++++++ Case Study: 2 +++Conclusion
Over the last few months, I have had the privilege of working on SI...
Are you getting this error “Installer User Interface Mode Not Supported. The installer cannot run in this UI mode. To specify the interface mode, use the -i command-line option, followed by the UI mode identifier. The value UI mode identifiers...