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New Member

JTAPI

Hi ,

What exactly does JTAPI do? what is the relation between JTAPI,CTI ports & CTI route points ?

regds,

aman

1 ACCEPTED SOLUTION

Accepted Solutions
Green

Re: JTAPI

JTAPI is the protocol that we use to communicate with external applications

The Java Telephony API is an extensible API that offers an interface to all call control services. Here is high level overview of our interaction in CUCM

CUCM (CCM service - SDL - CTI service - JTAPI - External application)

More information in our site.

http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_tech_note09186a0080154fcd.shtml#terminology

2 REPLIES
Green

Re: JTAPI

JTAPI is the protocol that we use to communicate with external applications

The Java Telephony API is an extensible API that offers an interface to all call control services. Here is high level overview of our interaction in CUCM

CUCM (CCM service - SDL - CTI service - JTAPI - External application)

More information in our site.

http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_tech_note09186a0080154fcd.shtml#terminology

New Member

Re: JTAPI

thanks for info....

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