LDAP Directory Sync problem

[bartymil123]

Hi,

I have an issue it seems with sync with AD. CM 5.0.4 and 2 domains defined in LDAP directory configuration page. One of the domain does not seem to be syncing, we have it on a 6 hour schedule, but new users are not appearing in the users list when we do a search. From the LDAP directory configuration page the button "cancel sync process" is always on. not "perform full sync now" like it is hung.

Any idea's about this? The other domain we sync with looks fine

Thanks

[gmarogi]

A synchronization agreement for a domain will not synchronize users outside of that domain nor within a child domain because Cisco Unified CallManager does not follow AD referrals during the synchronization process.

http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_implementation_design_guide_chapter09186a008063748a.html