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Ldap Sync in CUCM 8.0.3 - Subfolders

Before i start with a tac case:

In the past i have always used the top of a Active Directory to search for users and used a ldap filter to import only users with telephonenumber =*.

In my current installation it seems that the cucm does not recognize subfolders anymore...

Lets say i have cisco.com "ou=users,dc=cisco,dc=com" and a sub-ou with "ou=serviceaccounts,ou=users,dc=cisco,dc=com"...

CUCM does not recognize the users in the sub-ou "serviceaccounts"

Does anyone have a tip how to debug?

With the softerra ldap browser i can walk trough the directory structure, so i think it´s not a permissions issue.

The strange thing is, that authentication works with the "root" base dn...

Kind regards

Steffen

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Re: Ldap Sync in CUCM 8.0.3 - Subfolders

Hi Steffan,

I don't have an answer, but perhaps this might help:

The function of searching down through the directories is called a "recursive search" - Unified Presence has a checkbox to invoke it on the LDAP configuration page, but I don't see it on CUCM 8.  Perhaps there is a service parameter that would do the same.

HTH,

Art

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