I have synched the LDAP with CM 7, and I can see all the users showing in the CM 7 end user page, but when I try to login to the ccmuser page, I get an error message, Invalid user or password. But when I use the application user , I can login to the ccmuser page.
Have you assigned the "Standard CCM End User" Group to your users? If you look under User Management you'll see the User Groups tab, select this, then select find, click on Standard CCM End Users and then add your users here.
Hi, please keep in mind that if LDAP authentication is disabled and before the LDAP sync the users had existed in the database (with the same exact user IDs when compared to corporate directory) with pre-set passwords, those passwords will be retained. Please try logging in using the CM db password and not the password that is defined in Corp Dir. For more info consult the following very helpful doc:
Contact Center users dial out/call customers from their computers via a desktop based application like Cisco Finesse Agent / CAD (Cisco Agent Desktop) application or any other 3rd party application.As per organizational process the requirement is ...
i want share with you my setup, how i configure TMS 15.6.0 with SQL 2012:
-first of all this deployment design in LAB just for practice, my deployment contain SQL and TMS in same server if you need to install TMS in another server yo...