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License Unified CM 6.0 7835 appliance activation

Hi dear,

I have two Unified CM 6.0 7835 appliance - one publisher and one subscriber..

should i need to activate both server (publisher & Subscriber) or activiting only the publisher will be enough.

Info: I received two different licenses.

Thanks to help

Best Regards

MF

8 REPLIES
VIP Super Bronze

Re: License Unified CM 6.0 7835 appliance activation

Using the License manager on the publisher, you have to add both licenses one at a time.

Add the first license for the publisher,

then add the second licesse for the subscriber.

When you have added both, use the licence unit report to see that you have 2 node licenses.

Please rate all useful posts "The essence of christianity is not the enthronement but the obliteration of self --William Barclay"
New Member

Re: License Unified CM 6.0 7835 appliance activation

I upload successfully the first license but for the second i've got an error message saying there is no matching..I checked both PAK & MAC adress and it was entred correctly.

I tried to do the same operations, but now the server is saying the filing is already exist...How to delete it and uploaded again.

Thanks in advance

VIP Super Bronze

Re: License Unified CM 6.0 7835 appliance activation

Do you have the Subscriber configured on the publisher.

Make sure you have the subscriber configured on the publisher...

Open the license file in a text file and look at the host id, it should be the same as the mac address of the subscriber server...

Please rate all useful posts "The essence of christianity is not the enthronement but the obliteration of self --William Barclay"
New Member

Re: License Unified CM 6.0 7835 appliance activation

I opened the file and found the corrected hostID...

Host ID means the Network MAC address of the connected network port, right?

Please help me because even for the publisher the licensing activation didn't work.

Thanks in advance

VIP Super Bronze

Re: License Unified CM 6.0 7835 appliance activation

Also ensure that you are uploading the license on the publisher...

Please rate all useful posts "The essence of christianity is not the enthronement but the obliteration of self --William Barclay"
New Member

Re: License Unified CM 6.0 7835 appliance activation

I opened the file and found the corrected hostID...

Host ID means the Network MAC address of the connected network port, right?

Please help me because even for the publisher the licensing activation didn't work.

Thanks in advance

VIP Super Bronze

Re: License Unified CM 6.0 7835 appliance activation

Ok.

Here is what you need to do...

first of all get the correct mac address of your servers....

Next send an email to licensing@cisco.com informing them that yiu have entered the wrong mac address when you were registering the PAK. Attach the license files with the email.

I assume you know how to get your license files

Please rate all useful posts "The essence of christianity is not the enthronement but the obliteration of self --William Barclay"
Cisco Employee

Re: License Unified CM 6.0 7835 appliance activation

have them rehost the wrong license to the mac of the PUB as mentioned above, send the wrong license to the above e-mail and send them the right MAC address, you should have the files as you mention you're trying to install them so there is no need to pull them from the server.

HTH

javalenc

if this helps, please rate

HTH

java

if this helps, please rate

www.cisco.com/go/pdi
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