Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. And see here for current known issues.

New Member

Line appearances on a web based application

Hello,

I am an end-user charged with monitoring our new voip system.  We have Unified CM version 7.1.  Is there a way for us to have a screen that shows the line appearances for monitoring by a small group?  I.e. we want to have a monitor up on the wall that shows which users are on the phone, which calls are on hold, which calls are parked, etc.  We are not using queuing

1 REPLY
Cisco Employee

Re: Line appearances on a web based application

CUCM does not provide any of this natively, we do not have a webpage on which we display information about all the phones status or call park.

You might want to go to the Unified Reporting page of your CUCM to see what we natively offer.

HTH

java

If this helps, please rate

www.cisco.com/go/pdihelpdesk

HTH

java

if this helps, please rate

www.cisco.com/go/pdi
119
Views
0
Helpful
1
Replies
CreatePlease login to create content