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New Member

Line group and Hunt Pilot

Dear Team,

I have a 20 numbers of users with same department, i want to add them  in single phone group so that any one got calls from outside. May i know what is best Line group or Hunt Pilot.

hari       

hari
6 REPLIES

Re: Line group and Hunt Pilot

You create a hunt pilot with a hunt group choosing how you want to alert every one and add all 20 ext or you can create a pickup group and assign it to each user so anyone can answer the call belonging to the pickup group

Sent from Cisco Technical Support iPhone App

Voice CCIE #37771
New Member

Re: Line group and Hunt Pilot

Thanks.

but can we do this thrugh adding member in Line group.

hari

hari

Re: Line group and Hunt Pilot

Yes it should work to alert the end user

Sent from Cisco Technical Support iPhone App

Voice CCIE #37771
New Member

Re: Line group and Hunt Pilot

Thanks for quick response

hari

hari
Cisco Employee

Line group and Hunt Pilot

You're very confused on this, it's not one or the other, they're not separate options, a line group without a hunt pilot does not work, and a hunt pilot without a line group doesn't work either.

They're both part of the very same config and you need both, along with a hunt list. It's a 3 piece configuration.

HTH

java

if this helps, please rate

www.cisco.com/go/pdihelpdesk

HTH

java

if this helps, please rate

www.cisco.com/go/pdi
New Member

Line group and Hunt Pilot

Thanks Java.

hari

hari
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